TERMS AND CONDITIONS
These terms and conditions (the “Terms and Conditions”) govern the use of daintyhedgehog.com (the “Site”). This Site is owned and operated by Kimberly Adams. This Site is an ecommerce website.
By using this Site, you indicate that you have read and understand these Terms and Conditions and agree to abide by them at all times.
THESE TERMS AND CONDITIONS CONTAIN A DISPUTE RESOLUTION CLAUSE THAT IMPACTS YOUR RIGHTS ABOUT HOW TO RESOLVE DISPUTES. PLEASE READ IT CAREFULLY.
Intellectual Property
All content published and made available on our Site is the property of Kimberly Adams and the Site’s creators. This includes, but is not limited to images, text, logos, documents, downloadable files, and anything that contributes to the composition of our Site.
User Contributions
Users may post the following information on our Site:
· Reviews
By posting publicly on our Site, you agree not to act illegally or violate these Terms and Conditions.
Sale of Goods
These Terms and Conditions govern the sale of goods available on our Site.
The following goods are available on our Site:
· Gifts and home décor
These Terms and Conditions apply to all the goods that are displayed on our site at the time you access it. This includes all products listed as being out of stock. All information, descriptions, or images that we provide about our goods are as accurate as possible. However, we are not legally bound by such information, descriptions, or images as we cannot guarantee the accuracy of all goods we provide. You agree to purchase goods from our Site at your own risk.
We reserve the right to modify, reject or cancel your order whenever it becomes necessary. If we cancel your order and have already processed your payment, we will give you a refund equal to the amount you paid. You agree that it is your responsibility to monitor your payment instrument to verify receipt of any refund.
Personalization
Select items can be personalized. These items are noted as such on the website, and only first names can be added.
No current or former athletes’ names, numbers, or likenesses may be used. Unique names held by athletes present and former may not be uses.
No trademarked or copyrighted items will be added unless Kimberly Adams holds a license for the mark in question.
Payments
We accept the following payment methods on our Site:
· Credit Card; and
· PayPal
When you provide us with your payment information, you authorize our use of and access to the payment instrument you have chosen to use.
If we believe your payment has violated any law or these Terms and Conditions, we reserve the right to reverse your transaction.
Shipping and Delivery
When you purchase goods from our site, the goods will be delivered via the US Postal Service.
Delivery will take place as soon as reasonably possible, depending on the delivery method. Delivery times may vary due to unforeseen circumstances. Please note that delivery times do not include weekends and statutory holidays.
You will be required to pay delivery charges in addition to the price for the goods you purchase.
You are required to provide us with a complete and accurate delivery address, including the name of the recipient. We are not liable for the delivery of your goods to the wrong address or wrong person as a result of you providing us with inaccurate or incomplete information.
Refunds for Goods
Refund requests must be made within 30 days after the receipt of your goods. Customer is responsible for return packaging and shipping costs.
We accept refund requests for goods sold on our Site for any of the following reasons:
· Good is broken;
· Good does not match description;
· Good is the wrong size; or
· Good does not meet the purchaser’s expectations
Refunds do not apply to the following goods:
· Personalized items
Returns
Approved returns can be made by mail. To return a good by mail, request return authorization by emailing daintyhedgehog@gmail.com with your order number, item you wish to return, and reason for the return.
Send a copy of the approved email authorization with the product via a trackable, insured method to:
Kimberly Adams
The Dainty Hedgehog
6532 Colonial Pl
Westerville, OH 43082
Consumer Protection Law
Where any consumer protection legislation in your jurisdiction applies and cannot be excluded, these Terms and Conditions will not limit your legal rights and remedies under that legislation. These Terms and Conditions will be read subject to the mandatory provision of that legislation. If there is a conflict between these Terms and Conditions and that legislation, the mandatory provisions pf the legislation will apply.
Limitation of Liability
Kimberly Adams and our directors, officers, agents, employees, subsidiaries, and affiliates will not be liable for any action, claims, losses, damages, liabilities and expenses including legal fees from your use of the Site.
Indemnity
Except where prohibited by law, by using this Site you indemnify and hold harmless Kimberly Adams and our directors, officers, agents, employees, subsidiaries, and affiliates from any actions, claims, losses, damages, liabilities and expenses including legal fees arising out of your use of our Site or your violation of these Terms and Conditions.
Applicable Law
These Terms and Conditions are governed by the laws of the State of Ohio.
Dispute Resolution
Subject to any exceptions specified in these Terms and Conditions, if you and Kimberly Adams are unable to resolve any dispute through informal discussion, then you and Kimberly Adams agree to submit the issue before a mediator. The decision of the mediator will not be binding. Any mediator must be a neutral party acceptable to both you and Kimberly Adams.
Notwithstanding any other provision in these Terms and Conditions, you and Kimberly Adams agree that you both retain the right to bring an action in small claims court and to bring an action for injunctive relief or intellectual property infringement.
Severability
If at any time any of the provisions set forth in these Terms and Conditions are found to be inconsistent or invalid under applicable laws, those provisions will be deemed void and will be removed from these Terms and Conditions. All other provisions will not be affected by the removal and the rest of these Terms and Conditions will still be considered valid.
Changes
These Terms and Conditions may be amended from time to time in order to maintain compliance with the law and to reflect any changes to the way we operate our Site and the way we expect users to behave on our Site. We will notify users by email of changes to these Terms and Conditions or post a notice on our Site.
Contact Details
Please contact us if you have any questions or concerns. Our contact details are as follows:
daintyhedgehog@gmail.com
Effective Date: 14th day of May, 2025